Exchange and returns

Have you changed your mind and want to return a product?

Flotte undertakes to guarantee your satisfaction by giving you the possibility of making an exchange or a return within the time limits. You have up to 14 days after receipt of the package to return the items to us. Beyond this period, no item will be exchanged or refunded.

For this, the returned items must be new, in salable condition. They must never have been washed, have undergone any treatment or any alteration whatsoever. They must be returned to us in their original condition and packaging and the tags must be attached to the items.