At Flotte, our long-lasting pieces are tested under real-life conditions and inspected by us.

To which products does it apply?

With quality as our priority, the Flotte warranty applies to the following parts:

Amelot
Passy
Liberté
Charonne
Pompidou
Bastille
Belleville
Goncourt
Monge
Odeon
Grenelle

WHAT DEFECTS DOES THE WARRANTY COVER?

Broken elastic
Broken pull cord
Pocket or bag seams
Pressure button defective
Broken zipper (unusually rapid wear)
Waterproofing

WHAT THE WARRANTY DOES NOT COVER

Our commercial warranty does not cover defects due to use. Non-exhaustive list of examples:

Fabric cut
Task
Damaged fabric
Burn
Hole in the canvas

What to do in the event of default?

Please fill in the form below. Don't hesitate to include photos or videos, and a description of the defects caused. Team Flotte is at your service and will get back to you as soon as possible!

HOW IT WORKS

	1 AN	2 ANS	3 ANS
Seam faults - Unstitched/unsewn pocket - Relaxed/broken elastic drawcord	Free	Free return and shipping 15€	At his expense or : Shipping costs €4.90 and returns €4.90
Broken pull cord - Broken zip head - Broken zip - Pressure button defective	Free	Free return and shipping 25€	At his expense or : Shipping costs €4.90 35€
Waterproofing	Free	Free return 40€ voucher	Return to charge 40€ voucher

The warranty Flotte

What to do in the event of default?

HOW IT WORKS