Returns, exchanges and refunds
You have 14 days from receipt of your order to exchange your products for free or return them at your expense. The items you wish to return must be packaged in their original packaging accompanied by their labels and in perfect condition for resale (unworn, unwashed, undamaged or soiled).
Apply here and follow the instructions:
- In case of exchange, indicate your order number, and specify the model, size and color you want. Please note: our after-sales service will only be able to process complete requests.
- In case of return, please specify the order number and the detailed reason
- We will get back to you by email with the return label to print
- Stick the label on your package and drop it off in the post office of your choice, within five days of receiving the email
The shipping costs for a refund are:
€ 4,90: France
€ 9,90: Europe & UK
15 €: All other countries
* For a second exchange, the shipping costs will be at your expense.
** Return costs will be automatically deducted from your refund. We will reimburse no later than 14 days after receipt of your package.