Work at Flotte

Communication & Customer Success Assistant - Work-study program / Internship



Why join Flotte ?

Quite simply because we are a great team, positive and committed to more responsible and sustainable fashion!

Following the participation of the founders Lyly & Mickaël, in the program “Who wants to be my partner” on M6, we are looking for new talents to join the adventure and help us develop our mission in France and internationally. We are a growing start-up, with a young and dynamic team. We love rain, fashion and our planet. You may be the one we are looking for, don't hesitate to apply if this offer suits you! #TeamFlotte  


Job Description :

Within the commercial department and in relation with the digital pole. You will take control of after-sales service management, customer loyalty and web editorial creation through blog articles and interviews with ambassadors.
We are looking for a versatile, enthusiastic profile who likes fashion with a pretty feather.

- Customer service management: respond to daily customer requests on the various channels (e-mail, telephone, chat) guaranteeing customer satisfaction.
- Litigation management, follow-up with the logistics department and carriers.
- Participation in the site's SEO strategy and creation of editorial content with the search for article ideas and constant monitoring.
- Participation in the drafting of online and offline documents (packaging, catalog, product sheet...);
- Participate in Marketing and communication strategies, and be proactive on cross-functional projects.


Required profile :

- Student in communication, journalism, advertising, or digital marketing
- You have a first internship or similar experience
- You love to read and write, you are organized, versatile, full of energy with a real team spirit
- Mastery of the office pack & Canva
- French/English writing skills
- You have a real attraction for the world of fashion and you like the start-up spirit.


If you have read the entirety of this ad, we prefer, rather than a cover letter, a small personalized note as well as a book or a link with examples of achievements! write to us at recruitment@flotte. Fr 


Start of work-study / 6-month internship: ASAP
Our offices are located in République, Paris 11e